Privacy & Cookies
This page states the declaration of the Privacy and Cookies conditions under which you use https://thesoullaundry.com website. Use of The Soul Laundry website constitutes full agreement with the Privacy and Cookies conditions stated below.
1. Your privacy
The Soul Laundry is the trading name of The Soul Laundry Limited. Registered in England & Wales. Reg no: 08459712.
This online art gallery and retail shop is owned and run by Julian Sandell and governs the privacy of the website.
I totally value my customers and visitors to The Soul Laundry therefore I aim to create a safe online and shopping experience when you’re using my website. I want to reassure you that I am committed to ensuring that your privacy is protected.
Any information you provide, including email address, delivery address, phone or mobile numbers, and credit card details are strictly private and confidential. I acknowledge that The Soul Laundry complies to the DPA (Data Protection Act 1998), the PECR (Privacy and Electronic Communications Regulations), and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. I will also update this policy accordingly after the completion of the UK’s exit from the European Union.
I do not disclose your details to any third party, and will not without your express written consent. As a matter of good practice, I wont share any personal information with anyone and certainly will not sell it to others.
The following privacy policy sets out how The Soul Laundry use and protect any information given via https://thesoullaundry.com. Should I ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.
2. Information that is collected
- by The Soul Laundry
For the purpose of making an enquiry or placing an order, thesoullaundry.com may collect your name, appropriate contact information including email address, postal address as well as preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
The Soul Laundry collects this information in order to best understand your needs and provide you with more information on products and services as required. Your information may also be stored in a Customer Relationship Management system for internal record keeping. I may use the information to improve the products and services I offer on the website. I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided. I may contact you by email, phone or post. I may use the information to customise the website according to your interests.
- by MailChimp
We use MailChimp as our marketing automation platform. The contact forms for subscribing to email newsletters and the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.
3. Controlling your personal information
If you feel at all uncomfortable, you may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look out for a tick box to indicate that you do not want your information to be used by anybody for direct marketing purposes. Of course, if you have previously agreed to The Soul Laundry using your personal information for direct marketing purposes, you may change your mind at any time by emailing julian@thesoullaundry.com and I will personally manage your request.
I will not sell, distribute or lease your personal information to third parties unless I am required by law to do so.
You may request details of personal information which we hold about you, or if you believe that information we are holding is incorrect or incomplete, then please email julian@thesoullaundry.com. I will be happy to update, correct any incorrect information, or provide you with details of personal information which I hold about you.
4. Website security
The Soul Laundry is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.
5. Payment security
The Soul Laundry will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. I will never store your credit/debit card information on our website. All electronic transactions you make to or receive from me will be encrypted using SSL technology via [SSL Certificate Brand] and will be transferred and processed by WordPay or PayPal. To ensure the security of The Soul Laundry website, always check for the green padlock symbol at the beginning of the website’s URL.
Of course, data transmission over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. I will never ask you for your password. Important: I do not store customer credit card details.
6. External links
The Soul Laundry website contains links to other websites of interest. However once you have used these links to leave our site, The Soul Laundry has no control over the externally linked site. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. In addition, such sites are not governed by this privacy statement. The Soul Laundry always recommends that you exercise caution and read the privacy statement applicable to the website in question.